The Federal Employee Viewpoint Survey (FEVS): How Agencies Can Address Its Shortcomings

FEVS is not enough.

The Office of Personnel Management’s annual Federal Employee Viewpoint Survey (FEVS) is coming. It will be distributed to federal agencies starting in early May, with goals of gaining insight into how federal employees feel about their jobs, managers, pay and benefits. The survey also provides insight into which agencies are engaging with their employees well (or not so well), where morale is best (and worst) and how these results are trending year over year.

OPM Director Jeff Pon understands the importance of the FEVS, stating in an April 4th memo that it is “one of the most powerful platforms for employees to share their opinions and perceptions regarding their work experiences. The FEVS responses provide bedrock data for informing agency policy, your improvement efforts, and for advancing government-wide human capital management and research goals.”

Yet, the FEVS is far from perfect and has its share of known shortcomings, including participation rates, frequency, delayed results, detailed insight and the ability to ascertain beneficial changes that an agency can make to improve employee engagement and morale.

With these shortcomings in mind, Acendre has partnered with Management Concepts to help federal agencies improve employee engagement and workforce performance. The Acendre Performance solution, combined with expert services from Management Concepts, pick up where the Federal Employee Viewpoint Survey leaves off.

Employee Engagement Specialists leverage a broad range of data to analyze and report on actionable insight to improve employee engagement and performance. Agencies receive a full suite of employee engagement dashboards and reports that provide information such as:

  • Engagement by Region Dashboard
  • Average Engagement Rating Dashboard
  • Engagement – Performance Linkage Dashboard
  • Employee Engagement Survey Dashboard
  • Manager Engagement Survey Dashboard.

Moreover, agencies have access to this information throughout the year – it’s not the “one and done” mode of the FEVS. Agencies receive actionable insight, coaching and support to help them improve engagement and maximize workforce performance.

Employee and engagement challenges are addressed much differently than by using FEVS data. The metrics used are behavior-based and result in more targeted and actionable recommendations to move the engagement needle much more quickly than from FEVS.

FEVS is coming for its annual run. It will take a good 6 weeks and then agencies will be asked to wait for several more weeks or months before seeing any results.

There’s a better way. 

Download Your FEVS “Booster” Engagement Guideline

Contact us today to learn more.


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